MODULE 2: INTRODUCTION TO UAE SECURITY INDUSTRY AND REGULATORY AWARENESS

MODULE 2.1 LEARNING OUTCOMES

MODULE 2.2 UAE SECURITY ENVIRONMENT

MODULE 2.3 ROLE OF SIRA

MODULE 2.4 TRAINING VERSUS LICENSING

MODULE 2.5 LEGAL AND ETHICAL CONDUCT

MODULE 2.6 CCTV AND PRIVACY

MODULE 3: INTRODUCTION TO SECURITY CONTROL ROOM OPERATIONS

MODULE 3.1 THE CONTROL ROOM

MODULE 3.2 CONTROL ROOM PRINCIPLES

MODULE 3.3 ACCESS CONTROL

MODULE 3.4 OPERATOR WORKSTATION

MODULE 3.5 OPERATOR DISCIPLINE

MODULE 3.6 EQUIPMENT FAILURE

MODULE 4: INTRODUCTION TO CCTV SYSTEMS FUNDAMENTALS

MODULE 4.1 WHAT IS CCTV?

MODULE 4.2 CAMERA TYPES

MODULE 4.3 CAMERA RESOLUTION

MODULE 4.4 FIELD OF VIEW

MODULE 4.5 LIGHTING

MODULE 4.6 CAMERA BLIND SPOTS

MODULE 4: INTRODUCTION TO CCTV MONITORING AND CAMERA OPERATIONS

MODULE 5.1 LIVE MONITORING

MODULE 5.2 MONITORING TECHNIQUES

MODULE 5.3 PTZ OPERATION

MODULE 5.4 CAMERA PRESETS

MODULE 5.5 SUSPICIOUS BEHAVIOUR

MODULE 6: INTRODUCTION TO VIDEO MANAGEMENT SYSTEMS

MODULE 6.1 WHAT IS A VMS?

MODULE 6.2 USER AUTHENTICATION

MODULE 6.3 LIVE VIEW

MODULE 6.4 PLAYBACK

MODULE 6.5 SEARCHING VIDEO

MODULE 6.6 SYSTEM HEALTH

MODULE 7: INTRODUCTION TO VIDEO RECORDING AND EVIDENCE MANAGEMENT

MODULE 7.1 IMPORTANCE OF RECORDED VIDEO

MODULE 7.2 EVIDENCE INTEGRITY

MODULE 7.3 CHAIN OF CUSTODY

MODULE 7.4 EXPORTING VIDEO

MODULE 7.5 CONFIDENTIALITY

MODULE 8: INTRODUCTION TO ALARM AND SECURITY-SYSTEM MONITORING

MODULE 8.1 WHAT IS AN ALARM?

MODULE 8.2 ALARM PRIORITIES

MODULE 8.3 ALARM RESPONSE

MODULE 8.4 FALSE ALARMS

MODULE 8.5 MULTIPLE ALARMS

MODULE 9: INTRODUCTION TO ACCESS CONTROL AND INTEGRATED SECURITY SYSTEMS

MODULE 9.1 ACCESS CONTROL

MODULE 9.2 DOOR EVENTS

MODULE 9.3 CCTV AND ACCESS CONTROL INTEGRATION

MODULE 9.4 ANTI-PASSBACK

MODULE 9.5 VISITOR MANAGEMENT

MODULE 10: INTRODUCTION TO INCIDENT DETECTION, RESPONSE AND ESCALATION

MODULE 10.1 WHAT IS AN INCIDENT?

MODULE 10.2 COMMON SECURITY INCIDENTS

MODULE 10.3 INCIDENT ASSESSMENT

MODULE 10.4 ESCALATION

MODULE 10.5 FIRE INCIDENT

10.6 MEDICAL EMERGENCY

MODULE 10.7 SUSPICIOUS OBJECT

MODULE 11: INTRODUCTION TO COMMUNICATION, REPORTING AND DOCUMENTATION

MODULE 11.1 COMMUNICATION

MODULE 11.2 RADIO COMMUNICATION

MODULE 11.3 TELEPHONE COMMUNICATION

MODULE 11.4 INCIDENT REPORTS

MODULE 11.5 OBJECTIVE LANGUAGE

MODULE 11.6 OCCURRENCE BOOK

MODULE 12: INTRODUCTION TO PROFESSIONAL PRACTICE AND OPERATOR COMPETENCE

MODULE 12.1 PROFESSIONALISM

MODULE 12.2 ETHICS

MODULE 12.3 FATIGUE

MODULE 12.4 STRESS

MODULE 12.5 MANAGING MULTIPLE EVENTS

MODULE 13: INTRODUCTION TO PRACTICAL EXERCISES

MODULE 14: INTRODUCTION TO FINAL REVISION

MODULE 15: INTRODUCTION TO FINAL KNOWLEDGE ASSESSMENT

MODULE 16: INTRODUCTION TO OPERATOR CHECKLISTS